The envelopes inside the FedEx packages had my name on them, so our staff needed me to open them.
During the busiest part of the reading season, admission officers read files away from the office. Just like you might go to the library to get away from distractions, it helps us to be away from email, phone calls, and drop-in visitors (some don't seem to believe that we don't use interest and want to say "hello" to the person who manages their territory). In addition, not spending time getting ready and commuting to/from Grounds (and then parking a mile away and walking up to Peabody Hall) gives us more time to focus on applications. Admission officers around the country are doing this...not at every school, but at many.
So when you mail something directly to an admission officer, it may sit in their mailbox for a few days because they are reading outside of Peabody Hall.
The items in my mailbox might have been filed by now if they hadn't been sent directly to me because I wasn't reading in Peabody last Friday.
Please make sure you are sending updates to our general mail and email addresses. They have always been on the bottom of our website and on our contact page.